CCF change to be implemented tonight

As a result of analysing a number of components and configuration settings within the new CCF it has been determined that by changing a setting in the CCF Queues we may significantly increase the throughput for those clients that batch their outbound messages. Messages for these clients are processed through two queues and we have the ability to change settings on one queue at a time. Without changing this setting, users who batch their outbound messages, will experience delays such as those experienced on Monday. This has been reflected again this morning with delays up to 80 minutes for those clients. These delays have been caused by a surge in message volumes, particularly relating to air cargo consignments.

As such we will be scheduling a change for the configuration setting on one of the queues at midnight tonight. No outage is required to effect the change.

The results of this change will be monitored and if successful will be replicated on the other queue at midday tomorrow. If not successful the change will be reverted. Using this approach we will only be impacting one of the queues at a time. These configuration settings have been tested thoroughly in our test environment. It has been determined, through testing and expert advice from technicians, that this change is deemed as a very low risk and will only impact those clients that batch their outbound messages. An update will be provided on the implementation of the change in the morning."