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Dear All,
Claims are at best, an unwelcome interruption to the daily workflow. Unfortunately they are a fact of life and part of the business of Freight Forwarding and ancillary services. In most cases the Forwarders may not have caused the problem but may be responsible due to the 'Conditions of Contract' and other factors.
In addition Freight Forwarders customers will closely observe the way that Claims Handling is dealt with and may judge the total service potential of the Forwarder on their performance in this area. The subject is also covered within our Import Air and Sea basic procedures modules, however is covered in greater detail here. It is recommended for all operational personnel and management. This course is presented with the assistance of "Thomas Miller & Co Australasia" (representing the 'TT Club' in Australia)- who provide expert legal & insurance advice in the claims process. Participants will be issued with a Certificate of Participation.
Duration
| 4½ Hours |
[9.30am - 2.00pm] |
Cost
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AFIF MEMBER
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NON MEMBER
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GST Inclusive
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GST Inclusive
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$250.00
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$295.00
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Should you wish to register for this course, please use the following link for all online bookings:
http://www.afif.asn.au/education_training_claimproc.asp
Regards,
Jodie Murray
Training Co-Ordinator
Australian Federation of International Forwarders Ltd (AFIF)
Suite 403, Level 3
152 Bunnerong Road
Eastgardens NSW 2036
Tel: (61 2) 9314 3055
Fax: (61 2) 9314 3116
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