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Whilst being mindful of the recent implementation of new IT systems at DP World Port Botany, problems have arisen creating delays within the operation and the peak season is compounding the problems.
Members are facing complaints from their customers faced with increased detention charges as a result of delays and we have taken up this issue with DP World for them to consider our request for leniency and whether any policies have been developed accordingly
We will advise members in due course
Brian Lovell Chief Executive Officer Australian Federation of International Forwarders Ltd (AFIF) Suite 403, Level 3 152 Bunnerong Road Eastgardens NSW 2036 Tel: (61 2) 9314 3055 Fax: (61 2) 9314 3116 |