TRANSPORT

 

 

New law forces personal business freight rates to be quoted ‘all in’

9 February 2009

 

Need to know:

§     From May this year, the Trade Practices Act will require quotes for some types of freight to include an ‘all in’ price.  Business lines affected by the new rules include shipping of personal effects, gifts or motor vehicles.

§     Exemptions apply where a price is only being given to a company, or where the freight services are not of a kind ordinarily acquired for personal, domestic or household purposes.  This means many types of freight will be exempt from the new rules.

§     For affected business, forwarders must add up all charges for the customer – you will not be allowed to just list the charges and leave the customer to add them up.

§     Penalties for breach of up to $1.1 million per offence may be imposed.

§     Guidelines are currently being prepared by the ACCC, but are likely not to provide any detailed guidance for the freight industry.

 

 

Introduction

Late last year the Federal Government passed the Trade Practices Amendment (Clarity in Pricing) Act 2008.  This inserts a new section 53C into the Trade Practices Act which requires quoted or advertised prices to be provided on an “all inclusive” basis. 

 

What does all inclusive pricing require?

The new provisions prohibit representations about price for the supply of goods or services (eg, a quote or advertisement) unless the representation includes a prominent statement of the total minimum quantifiable consideration for the supply concerned.  If any minimum level of charge is known and quantifiable, it must be included in the advertised price.

A wide range of businesses will be affected.  For example, car dealers will not be allowed to advertise car prices that are “plus dealer delivery and statutory charges” – they will instead have to only advertise “drive away” prices, and airlines and travel agents must not advertise or quote air fares without including any minimum applicable taxes and charges.

For freight forwarders and carriers, the new rules mean that in many cases it will be illegal to just quote a base freight rate plus surcharges – instead, it will be necessary to quote a total rate including surcharges.

The new rules will apply to some, but not all freight business

The following exceptions to the obligation to quote prices on an “all inclusive” basis will apply:

1.      The new rules don’t apply when you are quoting exclusively to bodies corporate.  The obligation to quote all inclusive prices will not apply where the relevant representation is made exclusively to corporations.  If you know that the customer you are dealing with is a company, you can quote a ‘base’ freight rate without adding in all applicable surcharges (however, you must make it clear what the relevant quote does or doesn’t include).

Not all businesses are companies.  The all inclusive quoting rules are required when quoting to a sole trader or a partnership.  They also apply when quoting to individuals (eg, to move their personal effects).

2.      The new rules only apply to services that are suitable for personal, domestic or household use.  The obligation to quote all inclusive prices applies only to goods or services that are of a kind ‘ordinarily acquired for personal, domestic or household use or consumption’.  The new rules therefore won’t apply to a quote for, say, a full container load shipment, because this is not a service that would ordinarily be acquired for personal, domestic or household use.

On the other hand, shipping of personal effects is a service that might ordinarily be acquired for personal or domestic purposes; the new rules will therefore apply to such services.  The new rules will also apply to these types of freight services even when they are acquired by businesses.

3.      Charges only have to be included if they are quantifiable.  The minimum quantifiable consideration at the time of any price representation must be included in the quoted price.  It is likely that this means that if, for example, the fuel surcharge at the date of quoting is 20¢/kg, this must be included in the quoted price.  If the surcharge might change over the life of the quote, this will need to be covered by a clear clause explaining that the total price could vary due to changes in surcharges.

If there is no way to quantify a charge when you quote, then that charge does not have to be included in the quote.  For example, if you don’t know if a consignee will collect a consignment on time or not, there may be no way to know whether storage charges will apply.  If so, you do not have to include any storage charges in the ‘all in’ price that must be quoted.  (You must, of course, still disclose that they apply.  Also, if you know that at least a certain minimum level of storage charge will be payable, you must include that minimum in your quoted price.)

There is some doubt about how this provision will apply in practice.  The ACCC is preparing guidelines setting out its interpretation of its application.  It is likely, however, that these will not be available for some months and that they will not deal with issues associated with freight in any detail.

Penalties

Penalties for breach of section 53C are severe.  Fines of up to $1.1 million per offence may be imposed.

Next steps

This legislation has already been passed by Parliament and will come into effect by 25 May this year.  Once the rules are in force, the ACCC will be looking to check and test compliance.

Determining what lines of business are affected by the new rules and what must be included in a customer quote will, in many cases, not be simple.  For many businesses, the simplest way to ensure you comply with the new rules will be to simply not quote to anyone other than companies.

Other businesses – such as those that do significant business with individuals and, in particular, ship personal effects - should be preparing their systems to comply with these new rules now.

Written by Richard Westmoreland, Partner, Trade Practices.

 

If you have any questions, please contact one of our partners named below.

 

Anthony Highfield

Philip Hunter

Joe Hurley

(02) 9334 8764

(07) 3002 6795

(02) 9334 8765

 

Simon Liddy

Maurice Thompson

Danella Wilmhurst

(02) 9334 8856

(03) 8633 7517

(02) 9334 8857

 

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