1. Are you unsure about FNA messages?

 

So what is an FNA? An FNA is a message sent by CCN, an airline or a CTO when an error is detected in a message, for example an FWB or an FHL. With an increased focus on the correct transfer of electronic messages across the industry, it is important that if you receive an FNA message, it is dealt with appropriately and the data re-transmitted.

There are a number of common errors that can result in FNA's. Some of the more common errors are listed at http://www.ccnhub.com.au/faq. If you would like more information on FNA's, please contact CCN Customer Support.
 

2. IATA Cargo 2000 & IATA e-freight join forces

 

IATA recently announced that their Cargo 2000 and e-freight initiatives will coordinate their activities. The two groups will work together in the shared vision to drive quality and complete industry coverage for electronic data interchange.

 

3. IATA e-freight Message Improvement Program Workshops

 

A key agenda item at the IATA World Cargo Symposium being held in Mexico City during early March will be workshops focusing on IATA e-freight and the IATA e-freight MIP (Message Improvement Program).

As an IATA Strategic Partner in the Simplifying the Business initiative, CCN will have key staff participating in these workshops. This will further equip CCN as we continue to provide solutions to the industry to cover the requirements of MIP and e-freight.
 

4. CCN Customer Support Changes

 

We welcome, Jessica Galluzzo, as the latest member to join our team at CCN in Sydney. In the role of Support Officer, Jessica is now assisting our customers across Australia & New Zealand on all matters relating to CCN products and services.